Do you have questions about KioWare for Android? If so, we have the answers.
If you are looking for certain information or steps for a specific setup, then look no further. This quick reference table can be your guide. Use the links below to quickly move to specific sections in the table.
Addins, Apps, and Communication KioWare addins, Chrome's Inspect feature, third-party applications, running only one application/entering application package name, exit the application, enable inactivity timer for the application, close the application when the user session ends, KioTouchTM touch-free kiosk control software, KioCall video chat software, using SIP for audio calls, audit of settings |
Task | Where to Find the Information in This User Guide |
Enable/disable addins that are installed for KioWare to use | Addins tab - check (to enable) or uncheck (to disable) an addin in the list (this tab is only available with the Full model of KioWare) |
Enable/disable debugging with Chrome's Inspect feature | Browser tab, Development Options - Enable Remote WebView Debugging |
Make third-party application activity register as user activity in KioWare (Inactivity/Activity Service) | Attract/Inactivity tab, Inactivity Timers - Inactivity/Activity Service Security tab, Application Manager - Inactivity/Activity Service Security tab, Application Manager, Single Application Mode - Inactivity/Activity Service |
Show user if there are any issues with the Inactivity/Activity Service setting and if any third-party applications are enabled | Audit tab, Attract/Inactivity - Accessibility Service |
Set up an Exit button for use when running only one application (that is not KioWare) | Security tab, Application Manager, Single application Mode, Exiting KioWare - check Enable Exit Button box, make a selection from the Button Position option, and uncheck the Exit Button Visibility box |
Set up the tablet to run only one application (that is not KioWare) | Security tab, Application Manager, Single application Mode - check Enable Single Application Mode box and make a selection from the Application option |
Enter the package name of a single application (that is not KioWare) to be run on the tablet | Security tab, Application Manager, Single application Mode - check Enable Single Application Mode box, select the Application option, and at the bottom left of the popup window that shows, select the App Not in List button and then enter the package name |
Set up an invisible Exit button for use when running only one application (that is not KioWare) | Security tab, Application Manager, Single application Mode, Exiting KioWare - check Enable Exit Button box, make a selection from the Button Position option, and check the Exit Button Visibility box |
Start the inactivity timer when running only one application (that is not KioWare) | Security tab, Application Manager, Single application Mode, Inactivity Timers - check Enable Inactivity Timer checkbox |
Close the application at session end when running only one application (that is not KioWare) | Security tab, Application Manager, Single application Mode, Inactivity Timers - check Kill App at Session End checkbox |
Set up KioWare to run with KioTouchTM touch-free kiosk control software (set company ID, authorization key, length of an optional logon PIN, if Android navigation controls are/are not shown, if keyboard input is allowed, optional URL to show on session end, instructions to show on the user's device when the touchpad is ready for use, etc.) | KioTouchTM tab - check the KioTouchTM Accessibility Service and Enable KioTouchTM checkboxes and then enter the KioTouchTM settings that show |
Set up KioWare to run with KioCall video chat software (set authorization key, kiosk name, how to handle incoming calls, if session timeout is/is not allowed, default camera, which buttons to show/hide, call volume, etc.) | Communication tab, Using KioCall for Video Chat - set the Communication Provider to KioCall and then enter the KioCall settings that show |
Set up KioWare to use Session Initiation Protocol (SIP) to make audio calls (set SIP logon credentials, domain/IP, port, how to handle incoming calls, if session timeout is/is not allowed, call volume, etc.) | Communication tab, Using SIP for Audio Calls - set the Communication Provider to SIP and then enter the SIP settings that show |
Back to Top Navigation Links |
Allowing and Blocking Activity stacks, protocols, domains, web pages/resources, web page scripts, HTTP error pages, applications, keys/key combinations, audit of settings |
Activity Stacks, Protocols, and Web Page Scripts |
Task | Where to Find the Information in This User Guide |
Allow tablet to use activity stacks to determine how to allow/block other applications you try to run | Security tab, Application Manager - Match On |
Set which protocols KioWare will allow/block (e.g., ftp, file, mailto) | Security tab - Protocol Access List |
Set which web page scripts KioWare will allow/block (based on domains and pages) | Security tab - Scripting Access List |
Domains |
Task | Where to Find the Information in This User Guide |
Set up a domain list as an “allow” list | Security tab, Browsing Access List, Domain Entries - check Set Allow List box and make a selection from Match On option. For each domain, select the Add New Domain option and enter all information. |
Set up a domain list as a “block” list | Security tab, Browsing Access List, Domain Entries - uncheck Set Allow List box and make a selection from Match On option. For each domain, select the Add New Domain option and enter all information. |
Allow an individual domain when the domain list is set up as a “block” list | Security tab, Browsing Access List, Domain Entries - select the plus icon (to add) or the pencil icon (to edit) a domain. Check the box to set the entry as an allow list. |
Block an individual domain when the domain list is set up as an “allow” list | Security tab, Browsing Access List, Domain Entries - select the plus icon (to add) or the pencil icon (to edit) a domain. Uncheck the box to set the entry as an allow list. |
Set a domain entry (in a “block” or “allow” list) as a regular expression (CONTAINS match) | Security tab, Browsing Access List, Domain Entries - select the plus icon (to add) or the pencil icon (to edit) a domain. Check the box that indicates the entry is a regular expression (regex). |
Edit a domain in a “block” or “allow” list | Security tab, Browsing Access List, Domain Entries - select the pencil icon |
Guidelines for editing domains and pages in a “block” or “allow” list | Security tab, Browsing Access List, Guidelines for Editing Domains and Pages |
Show user if there are any issues with the Browsing Access List setups | Audit tab, Security - Browsing Access List |
Web Pages and Resources |
Task | Where to Find the Information in This User Guide |
Set which web pages and resources KioWare will allow/block | Security tab - Browsing Access List |
Allow or block web pages and their resources (e.g., images) | Security tab, Browsing Access List, Domain Entries - Match On |
Set up a web page list as an “allow” list | Security tab, Browsing Access List, Domain Entries - select the pencil icon for a domain entry and check the Set Allow List box. For each web page, select the Add New page option and enter all information. |
Set up a web page list as a “block” list | Security tab, Browsing Access List, Domain Entries - select the pencil icon for a domain entry and uncheck the Set Allow List box. For each web page, select the Add New page option and enter all information. |
Set a web page entry (in a “block” or “allow” list) as a regular expression (CONTAINS match) | Security tab, Browsing Access List, Domain Entries - select the pencil icon. Below the Page Entries heading, select the plus icon (to add) or the pencil icon (to edit) a web page. Check the box that indicates the entry is a regular expression (regex). |
Edit a web page in a “block” or “allow” list | Security tab, Browsing Access List, Domain Entries - below the Page Entries heading, select the pencil icon |
Show user if there are any issues with the Browsing Access List setups | Audit tab, Security - Browsing Access List |
HTTP Error Pages |
Task | Where to Find the Information in This User Guide |
Set up a domain list as an “allow” list | Security tab, Error Page Access List, Domain Entries - check Set Allow List box. For each domain, select the Add New Domain option and enter all information. |
Set up a domain list as a “block” list | Security tab, Error Page Access List, Domain Entries - uncheck Set Allow List box. For each domain, select the Add New Domain option and enter all information. |
Allow an individual domain when the domain list is set up as a “block” list | Security tab, Error Page Access List, Domain Entries - select the plus icon (to add) or the pencil icon (to edit) a domain. Check the box to set the entry as an allow list. |
Block an individual domain when the domain list is set up as an “allow” list | Security tab, Error Page Access List, Domain Entries - select the plus icon (to add) or the pencil icon (to edit) a domain. Uncheck the box to set the entry as an allow list. |
Set a domain entry (in a “block” or “allow” list) as a regular expression (CONTAINS match) | Security tab, Error Page Access List, Domain Entries - select the plus icon (to add) or the pencil icon (to edit) a domain. Check the box that indicates the entry is a regular expression (regex). |
Edit a domain in a “block” or “allow” list | Security tab, Error Page Access List, Domain Entries - select the pencil icon |
Remove a domain in a “block” or “allow” list | Security tab, Error Page Access List, Domain Entries - select the minus icon |
Set up an error page list as an “allow” list | Security tab, Error Page Access List, Domain Entries - select the pencil icon to edit a domain entry and check the Set Allow List box. For each error page, select the Add New page option and enter all information. |
Set up an error page list as a “block” list | Security tab, Error Page Access List, Domain Entries - select the pencil icon to edit a domain entry and uncheck the Set Allow List box. For each error page, select the Add New page option and enter all information. |
Set an error page entry (in a “block” or “allow” list) as a regular expression (CONTAINS match) | Security tab, Error Page Access List, Domain Entries - select the pencil icon to edit a domain. Below the Page Entries heading, select the plus icon (to add) or the pencil icon (to edit) an error page. Check the box that indicates the entry is a regular expression (regex). |
Edit an error page in a “block” or “allow” list | Security tab, Error Page Access List, Domain Entries - below the Page Entries heading, select the pencil icon |
Remove an error page in a “block” or “allow” list | Security tab, Error Page Access List, Domain Entries - below the Page Entries heading, select the minus icon |
Applications |
Task | Where to Find the Information in This User Guide |
Set which applications/application groups KioWare will allow/block | Security tab - Application Manager |
Include all applications in an “allow” list | Security tab, Application Manager, Application List Tools - Add All Applications to List |
Remove all applications from an “allow” list | Security tab, Application Manager Application List Tools - Remove All Applications from List |
Set up an application list as an “allow” list | Security tab, Application Manager, Allowed Applications - for each application to be included, select the Add New Application option and then select that application from the list |
Enter the package name of a custom application (not included in the list of available applications) to be added to the “allow” list | Security tab, Application Manager, Allowed Applications - select the Add New Application option, and at the bottom left of the popup window that shows, select the App Not in List button and then enter the package name |
Edit the package name of an application in the “allow” list | Security tab, Application Manager, Allowed Applications - select the pencil icon to show the package name, and then select the package name to edit it |
Remove an application from an “allow” list | Security tab, Application Manager, Allowed Applications - select the minus icon |
Keys/Key Combinations |
Task | Where to Find the Information in This User Guide |
Block/allow use of all physical keyboard keys | Keyboard Filtering tab, Blocked Keys List - Block All |
Specify a physical key (or key combination) that KioWare will block (ignore) when used | Keyboard Filtering tab, Blocked Keys List, Blocked Keys - select the plus icon and in the popup window that shows, select a key from the Key Code dropdown and optionally check one or more boxes under Modifier Keys |
Edit a blocked key (or blocked key combination) | Keyboard Filtering tab, Blocked Keys List, Blocked Keys - select the pencil icon and in the popup window that shows, select a key from the Key Code dropdown and optionally check one or more boxes under Modifier Keys |
Remove a blocked key (or blocked key combination) | Keyboard Filtering tab, Blocked Keys List, Blocked Keys - select the minus icon |
Back to Top Navigation Links |
Attract Screens Enable/disable use of attract screens, add/edit/remove screens, ordering, how long to display, behavior with user activity/override start page, attract screen looping, looper transition/time, override default looper directory, open looper directory, allow incoming calls via KioCall when attract screens are showing |
Task | Where to Find the Information in This User Guide |
Set if attract screens can/cannot be used | Attract/Inactivity tab - Attract Screen Mode |
Tell KioWare to allow incoming calls made via KioCall when the kiosk or tablet is showing attract screens | Communication tab, Using KioCall for Video Chat, KioCall Settings - check the Allow Incoming Calls in Attract Mode checkbox |
Web Page List |
Task | Where to Find the Information in This User Guide |
Set KioWare to create attract screens from a list of web pages | Attract/Inactivity tab, Attract Screen Mode - select the Web Page List option |
Set the default length of time to show each attract screen in the web page list | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - Default Attract Duration |
Set up an attract screen | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the plus icon and, in the popup window that shows, specify URL, Behavior with User Activity, and Duration settings |
Remove an attract screen | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the minus icon for an attract screen |
Edit an attract screen | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the pencil icon for an attract screen and, in the popup window that shows, change the URL, Behavior with User Activity, and/or Duration settings |
Display the default Start Page when there is user activity (pressing buttons on a system navigation bar, selecting buttons on a touchscreen, etc.) | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the plus icon (to add) or the pencil icon (to edit) an attract screen and, in the popup window that shows, select the Return to Start Page option |
Display a new Start Page when there is user activity | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the plus icon (to add) or the pencil icon (to edit) an attract screen and, in the popup window that shows, select the Return to Start Page option and enter a new Start Page URL in the Override Start Page URL setting |
Continue to display the current attract screen when there is user activity, and allow the attract screen to register that activity | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the plus icon (to add) or the pencil icon (to edit) an attract screen and, in the popup window that shows, select the Stay On Page option |
Continue to display the current attract screen when there is user activity, and tell the attract screen to ignore that activity | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the plus icon (to add) or the pencil icon (to edit) an attract screen and, in the popup window that shows, select the Ignore User Input option |
Set the length of time to show an individual attract screen | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - select the plus icon (to add) or the pencil icon (to edit) an attract screen and, in the popup window that shows, set the Duration to a value other than 0 |
Change the order for attract screens to display | Attract/Inactivity tab, Attract Screen Mode, Using Web Page List - press and drag any entry listed under the Attract Screens option |
Local Folder Contents (Looping) |
Task | Where to Find the Information in This User Guide |
Set KioWare to create attract screens using local files and loop through them | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - select the Local Folder Contents option |
Set the default length of time to show each screen during attract screen looping | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - Default Attract Duration |
Add a fade or other transition to looping attract screens | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - Transition Animation |
Set how long each attract screen transition will take | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - Transition Duration |
Allow KioWare to loop files stored in the default attract looper directory | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - leave the Attract Looper Directory setting blank |
Allow KioWare to loop files stored in another directory | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - in the Attract Looper Directory setting, enter the file path to the new directory |
Open the attract looper directory (default or another) in a file browser/file manager application loaded on the tablet | Attract/Inactivity tab, Attract Screen Mode, Using Local Folder Contents - Attract Looper Content |
Back to Top Navigation Links |
Devices Tablet's camera, MagTek uDynamo/BulleT/Dynamag, OPN and Bluetooth devices, keyboard wedges, Chromecast, Star printers, Zxing software, ChipDNA devices, GoChip devices, Storm Interface ADA devices, Numato GPIO Board, Wattbox devices, Event Logs for KioWare Device Support APK, disable/enable settings on devices using Samsung KNOX, set schedules for auto-reboot of KNOX devices/rooted devices, set which applications will have their data cleared at session end, show/hide system bar and shutdown option on exit window for rooted devices |
Tablet's Camera |
Task | Where to Find the Information in This User Guide |
Allow KioWare to use your tablet's camera | Devices tab, Camera - Enable Camera |
Allow KioWare to auto-clear saved images when the user session ends | Devices tab, Camera, Default Camera Settings - Clear Saved Images on Session End |
Select the default camera that KioWare will use (front or back) | Devices tab, Camera, Default Camera Settings - Default Camera |
Show/hide the Exit button when KioWare is running the camera | Devices tab, Camera, Default Display Settings - Show Exit Button |
Show/hide the Camera Switch button when KioWare is running the camera (button switches between front and back camera) | Devices tab, Camera, Default Display Settings - Show Camera Switch Button |
Show/hide the Capture button when KioWare is running the camera (button takes pictures) | Devices tab, Camera, Default Display Settings - Show Capture Button |
Show/hide the Timer button when KioWare is running the camera (button gives a countdown for taking pictures) | Devices tab, Camera, Default Display Settings - Show Timer Button |
Show/hide the Preview button when KioWare is running the camera (button allows you to accept/remove pictures after taking) | Devices tab, Camera, Default Display Settings - Show Preview Screen |
Add custom images on the Exit, Camera Switch, Capture, Timer, and Preview buttons when KioWare is running the camera | Devices tab, Camera, Default Display Settings - select the pencil icon for each button's settings and enter all information |
Set how long (in seconds) before a picture is automatically taken after KioWare runs the camera | Devices tab, Camera, Default Display Settings - Default Timer |
Set the width of camera images when using JavaScript with KioWare (for custom resolution) | Devices tab, Camera, Default Display Settings - Base64 Image Width |
Back to Top Navigation Links |
MagTek Readers |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use MagTek magnetic card readers when running KioWare | Devices tab, MagTek uDynamo/BulleT/Dynamag - Enable |
Set up the tablet to use MagTek uDynamo, MagTek BulleT (Bluetooth), or Magtek Dynamag magnetic card reader when running KioWare | Devices tab, MagTek uDynamo/BulleT/Dynamag - Device Type |
Set up the tablet to use a specific MagTek BulleT (Bluetooth) device when running KioWare | Devices tab, MagTek uDynamo/BulleT/Dynamag - Bluetooth Device |
Back to Top Navigation Links |
OPN Readers |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use OPN (Bluetooth SPP) barcode readers when running KioWare | Devices tab, OPN Devices (Bluetooth SPP) - Enable OPN Devices |
Make OPN (Bluetooth SPP) barcode readers use a secure connection to “talk” with the tablet when running KioWare | Devices tab, OPN Devices (Bluetooth SPP) - Enable Secure Communication |
Set up the tablet to use a specific OPN (Bluetooth SPP) barcode reader when running KioWare | Devices tab, OPN Devices (Bluetooth SPP) - Bluetooth Device |
Back to Top Navigation Links |
Keyboard Wedges |
Task | Where to Find the Information in This User Guide |
Show a list of all devices built into the tablet that can serve as a keyboard wedge (can pass data to KioWare as if entered on a keyboard) | Devices tab, Keyboard Wedge - Connected Devices |
Show/edit the keyboard wedge settings of a device built into your tablet | Devices tab, Keyboard Wedge, Connected Devices - select the plus icon for a device |
Set up a new keyboard wedge to pass data to KioWare | Devices tab, Keyboard Wedge, Wedges - for each new keyboard wedge, select the plus icon and enter all information |
Set an alternate name for a keyboard wedge that passes data to KioWare | Devices tab, Keyboard Wedge, Wedges - select the plus icon (to add) or the pencil icon (to edit) and enter information in the Alias setting |
Tell KioWare what characters will show the start and end of data passed from a keyboard wedge | Devices tab, Keyboard Wedge, Wedges - select the plus icon (to add) or the pencil icon (to edit) and enter information in the Start Sentinel and End Sentinel settings |
Set how long (in milliseconds) after device timeout until the buffer is cleared (buffer is a division of memory on your tablet that is used to store data) | Devices tab, Keyboard Wedge, Wedges - select the plus icon (to add) or the pencil icon (to edit) and set a value for the Clear Buffer setting |
Edit a keyboard wedge that passes data to KioWare | Devices tab, Keyboard Wedge, Wedges - select the pencil icon for a keyboard wedge |
Remove a keyboard wedge | Devices tab, Keyboard Wedge, Wedges - select the minus icon for the keyboard wedge |
Back to Top Navigation Links |
Bluetooth Devices |
Task | Where to Find the Information in This User Guide |
Set up a new Bluetooth device to run with KioWare | Devices tab, Bluetooth Devices - for each new device, select the plus icon for the Add New Bluetooth Device option and enter all information |
Set an alternate name for a Bluetooth device to run with KioWare | Devices tab, Bluetooth Devices - select the plus icon (to add) or the pencil icon (to edit) and enter information in the Alias setting |
Make a Bluetooth device use a secure connection to “talk” with the tablet when running KioWare | Devices tab, Bluetooth Devices - select the plus icon (to add) or the pencil icon (to edit) and check the box that enables secure Bluetooth communication |
Set up the tablet to use a specific Bluetooth device when running KioWare | Devices tab, Bluetooth Devices - select the plus icon (to add) or the pencil icon (to edit) and make a selection from the Bluetooth Device setting |
Remove a Bluetooth device | Devices tab, Bluetooth Devices - select the minus icon for the Bluetooth device |
Back to Top Navigation Links |
Chromecast |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use Google's Chromecast digital media player when running KioWare | Devices tab, Chromecast - Enable Chromecast Casting |
Set the ID of your Chromecast application (or KioWare app ID) that you register with Google in the Chromecast Developer console | Devices tab, Chromecast - App ID |
Set the namespace (unique string identifier) your Chromecast application (or KioWare) uses | Devices tab, Chromecast - Namespace |
Show all Chromecast devices that are currently being used with the tablet | Devices tab, Chromecast, Chromecast Devices - listing below the Chromecast Devices heading |
Allow the Config Tool to begin searching for Chromecasts | Devices tab, Chromecast, Chromecast Devices - Start Searching for Chromecasts |
Back to Top Navigation Links |
Star Printers |
Task | Where to Find the Information in This User Guide |
Show a list of Star printers currently available on Bluetooth and Ethernet/Wi-Fi | Devices tab, Star Printers - Search for Star Printers |
Set up the tablet to use a specific Star printer when running KioWare | Devices tab, Star Printers - for each new star printer, select the Add New Star Printer option and enter all information |
Set an alternate name for a Star printer to use with KioWare | Devices tab, Star Printers - select the Add New Star Printer option (to add) or the pencil icon (to edit) and enter information in the Alias setting |
Set the connection path of a Star printer to use with KioWare | Devices tab, Star Printers - select the Add New Star Printer option (to add) or the pencil icon (to edit) and enter information in the Connection path setting |
Remove a Star printer | Devices tab, Star Printers - select the minus icon for the Star printer |
Back to Top Navigation Links |
Zxing Application |
Task | Where to Find the Information in This User Guide |
Tell KioWare if the ZXing application (allows the tablet's camera to serve as a barcode reader) can/cannot be used | Devices tab - Enable Zxing |
Back to Top Navigation Links |
ChipDNA Devices |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use ChipDNA Bluetooth devices for Chip and PIN transactions when running KioWare | Devices tab, ChipDNA Devices, Enabling Bluetooth Devices |
Set up the tablet to use a specific ChipDNA Bluetooth device when running KioWare | Devices tab, ChipDNA Devices, Enabling Bluetooth Devices - Bluetooth Device |
Allow the tablet to use ChipDNA USB devices when running KioWare | Devices tab, ChipDNA Devices, Enabling USB Devices |
Back to Top Navigation Links |
GoChip Devices |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use a specific GoChip EMV device when running KioWare | Devices tab, GoChip Devices, GoChip Device Type - select a device from the popup window that shows |
When using the Ingenico iUC285 (USB) device to complete a transaction, set the number of seconds before the transaction will time out and be cancelled | Devices tab, GoChip Devices - Transaction Timeout |
Back to Top Navigation Links |
Storm Interface ADA Devices |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use Storm Interface devices (that comply with the Americans with Disabilities Act) when running KioWare | Devices tab, Storm Interface ADA Devices - Enable Storm Interface Devices |
Assign an action (log out, refresh, run script, etc.) to be performed when a specific key is pressed (by itself or in combination with the Ctrl, Alt, or Shift key) on a Storm Interface ADA device while the KioWare browser is running | Devices tab, Storm Interface ADA Devices - select the plus icon and with the popup window showing, either 1) press a key/key combination on the Storm Interface device and then choose an action from the Action Type dropdown that shows; or 2) select the Manual Entry button, select a key from the Key Code dropdown, optionally check one or more boxes under Meta Keys, and choose an action from the Action Type dropdown |
Edit an action that is assigned to a specific key/key combination | Devices tab, Storm Interface ADA Devices - select the pencil icon and in the popup window that shows, select a new key from the Key Code dropdown, check/uncheck different boxes under Meta Keys, and/or choose a new action from the Action Type dropdown |
Remove an action that is assigned to a specific key/key combination | Devices tab, Storm Interface ADA Devices - select the minus icon for the key action |
Back to Top Navigation Links |
Numato GPIO Board |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use the Numato GPIO Board when running KioWare | Devices tab, Numato GPIO Board - Enable Numato GPIO Board |
Set the default input/output states of pins on the Numato GPIO Board when running KioWare | Devices tab, Numato GPIO Board - Default IO States |
Set which output pins on the Numato GPIO Board will function as high-voltage pins by default when running KioWare | Devices tab, Numato GPIO Board - Default Pin States |
Tell KioWare to reset all pins on the Numato GPIO Board to their default states when a user session ends | Devices tab, Numato GPIO Board - Reset Pin States on Session End |
Assign an action (navigate to URL or run script) to be performed when specific conditions are met on the Numato GPIO Board while the KioWare browser is running | Devices tab, Numato GPIO Board, Automatic Actions - select the plus icon (to add) or the pencil icon (to edit), and in the popup window that shows, select the Trigger Type (Digital, Above/Below Voltage, or Voltage Range) and enter the related trigger conditions that show (Trigger On or Minimum and/or Maximum Voltage), set the Debounce Milliseconds (how long the trigger condition must be continuously met before the action is triggered), select the Action Type (Navigate or Run Script), and specify the action URL or JavaScript |
Remove an action that is assigned to specific conditions | Devices tab, Numato GPIO Board, Automatic Actions - select the minus icon for the action |
Back to Top Navigation Links |
Wattbox Devices |
Task | Where to Find the Information in This User Guide |
Allow the tablet to use SnapAV's Wattbox device when running KioWare | Devices tab, Wattbox Devices - Enable Wattbox Device |
Set up the tablet to use a specific Wattbox device/web interface when running KioWare | Devices tab, Wattbox Devices - in the IP Address, Username, and Password settings, enter the IP address of the Wattbox web interface and the username/password to log onto it |
Assign an action (navigate to URL or run script) to be performed when specific conditions are met on a Wattbox device while the KioWare browser is running | Devices tab, Wattbox Devices, Automatic Actions - select the plus icon (to add) or the pencil icon (to edit), and in the popup window that shows, select the Trigger Type (electrical measurement) and Threshold Type (Above, Below, or In Range), enter the Minimum and/or Maximum Value, set the Debounce Milliseconds (time it takes to re-enter allowed range), select the Action Type (Navigate or Run Script), and specify the action URL or JavaScript |
Remove an action that is assigned to specific conditions | Devices tab, Wattbox Devices, Automatic Actions - select the minus icon for the automatic action |
Back to Top Navigation Links |
Specific Samsung Devices |
Task | Where to Find the Information in This User Guide |
Turn on/off specific settings on devices that use the Samsung KNOX security platform [settings to enable/disable Samsung KNOX, airplane mode, USB host storage, SD card access, the device's Power Off feature, certain device buttons, Air Command mode (S Pen features), etc.] | Samsung KNOX tab (when KioWareSamsungSupport.apk is installed) |
Tell KioWare if custom schedules can/cannot be set up to automatically reboot a Samsung KNOX device | Samsung KNOX tab, Reboot Schedule - Enable Schedules |
Tell KioWare when and how often to automatically reboot a Samsung KNOX device | Samsung KNOX tab, Reboot Schedule - select the Add New Reboot Schedule option (to add) or the pencil icon (to edit), and then enter a description, start date/time, and any recurrences for the custom schedule |
Tell KioWare which applications are to have their data cleared at session end | Samsung KNOX tab, Clear Application Data List - select the plus icon and in the popup window that shows, select an application. Repeat for each application that you want to clear data from when a user session ends. |
Enter the package name of a custom application (not included in the list of available applications) whose data is to be cleared when a user session ends | Samsung KNOX tab, Clear Application Data List - select the plus icon and at the bottom left of the popup window that shows, select the App Not in List button and then enter the package name. |
Edit the package name of an application whose data is to be cleared when a user session ends | Samsung KNOX tab, Clear Application Data List - select the pencil icon to show the package name, and then select the package name to edit it |
Back to Top Navigation Links |
Rooted Devices |
Task | Where to Find the Information in This User Guide |
Tell KioWare if custom schedules can/cannot be set up to automatically reboot a rooted device | Root tab, Reboot Schedule - Enable Schedules |
Tell KioWare when and how often to automatically reboot a rooted device | Root tab, Reboot Schedule - select the Add New Reboot Schedule option (to add) or the pencil icon (to edit), and then enter a description, start date/time, and any recurrences for the custom schedule |
Show/hide the tablet's system bar when running KioWare | Root tab - Hide System Bar |
Allow KioWare to exit full-screen videos via the tablet's Back button | Root tab - uncheck Hide System Bar |
Allow users to exit KioWare and shut down the tablet at the same time | Root tab - check Exit Shutdown Option |
Back to Top Navigation Links |
Event Logs for KioWare Device Support APK |
Task | Where to Find the Information in This User Guide |
Show Event Logs for the KioWare Device Support APK (Android Application Package) | Configuration Toolbar - Dropdown Menu, Device Support Logcat Viewer |
Back to Top Navigation Links |
File Downloads Storage, end-session behavior/warnings, mobile networks, allowing PDFs to open in new/current tab, mime type, progress meter |
Task | Where to Find the Information in This User Guide |
Set up KioWare to download files | Security tab - Download Manager |
Location where downloads are stored when running KioWare | Security tab, Download Manager - Download Directory |
Set how KioWare will behave if the user session is about to end when a file is being downloaded | Security tab, Download Manager - Session End Behavior |
Display a warning during file downloading that the user session will soon end | Security tab, Download Manager - Warn Before Timeout |
Allow KioWare to download files on 4G (mobile) networks | Security tab, Download Manager - Allow Downloads on Mobile Networks |
Allow KioWare to open PDFs in its browser | Security tab, Download Manager - Display PDFs in Browser |
Tell KioWare how to open PDFs in its browser (in the currently displayed tab or in a new tab) | Security tab, Download Manager - check the Display PDFs in Browser checkbox, select the PDF Popup Mode option, and then choose whether to open PDFs in the current tab or in a new tab |
Select a common mime type (string that tells KioWare the file extension) to use when downloading files | Security tab, Download Manager, Tools - Select a Common Mime Type |
Retrieve a custom mime type for KioWare to use when downloading files | Security tab, Download Manager, Tools - Get Mime Type from URL |
Add a new type of file download that KioWare can use | Security tab, Download Manager, Downloads by Mime Type - select the plus icon on the Add New Download option and enter all information |
Edit a file download type that KioWare can use | Security tab, Download Manager, Downloads by Mime Type - select the pencil icon for a download |
Set how KioWare will behave when a file download is complete | Security tab, Download Manager, Downloads by Mime Type - select the plus icon (to add) or the pencil icon (to edit), and make a selection from the Action on Download Complete option |
Set KioWare to show a progress meter while a file is downloading | Security tab, Download Manager, Downloads by Mime Type - select the plus icon (to add) or the pencil icon (to edit), and check the Show Progress Dialog box |
Set KioWare to remove all downloaded files on user session end | Security tab, Download Manager, Downloads by Mime Type - select the plus icon (to add) or the pencil icon (to edit), and check the Clear on Session End checkbox |
Set KioWare to always associate a mime type with a specific application | Security tab, Download Manager, Downloads by Mime Type - Associate Mime Type to Application |
Back to Top Navigation Links |
Import/Export of Config Tool Settings and Resources Manual import from settings file, use provisioning file to auto-import after install and first run of KioWare, export, auto-generate settings file to set up new devices, addins/custom images and other resources, Google Drive, restore defaults/keep or delete custom images |
Task | Where to Find the Information in This User Guide |
Embed custom images (for camera and KioWare toolbar buttons) into a settings file for import/export | Import/Export of Settings, Images, and Other Resources, Embedding Resources - Custom Images (Manual Insertion) and Custom Images (Auto-Insertion) |
Embed KioWare addins into a settings file for import/export | Import/Export of Settings, Images, and Other Resources, Embedding Resources - KioWare for Android Addins |
Embed other resources (e.g., HTML application) into a settings file for import/export | Import/Export of Settings, Images, and Other Resources, Embedding Resources - Other Resources |
Auto-import settings file using a local file, remote/local file path, or Google Drive when starting KioWare (file contains Config Tool settings and any embedded resources) | General tab, Remote Settings - Enable Automatic Settings Import and Settings File Location |
Auto-check settings file for updates/auto-load updates to Config Tool | General tab, Remote Settings - Settings File Update Interval |
Use a provisioning file to auto-load settings (from a local file, remote/local file path, or Google Drive) after install and first run of KioWare (settings file contains Config Tool settings and any embedded resources) | Installation and Requirements, Installation Instructions, Provisioning |
Manually import settings file using a local file, remote/local file path, or Google Drive before running KioWare (file contains Config Tool settings and any embedded resources) | Import/Export of Settings, Images, and Other Resources, Importing |
Manually export Config Tool settings and any embedded resources to a settings file stored on a local drive or Google Drive | Import/Export of Settings, Images, and Other Resources, Exporting |
Auto-generate a provisioning (settings) file to set up KioWare or specific device settings, and then save file to a chosen location for use in streamlining the setup of multiple devices (file can include license credentials and certain values for KioWare Server, devices, and Wi-Fi) | General tab, Create Provisioning File |
Clear information on Google account you were using to log onto Google Drive (be prompted to select a Google account the next time you try to log on) | Configuration Toolbar - Dropdown Menu, Clear Google Account |
Restore default Config Tool settings | Configuration Toolbar - Load Defaults |
Keep or delete custom (embedded) images when reloading Config Tool defaults | Configuration Toolbar - Load Defaults |
Back to Top Navigation Links |
KioWare Browser - Back-End Features Real-time communication, SSL errors, cache, cookies, data storage, meta tags, proxy settings, auto-complete set actions when navigating to certain URLs, audit of settings |
Task | Where to Find the Information in This User Guide |
Tell KioWare to use real-time communication (RTC) for all websites | Browser tab - Enable WebRTC |
Tell KioWare how to handle Secure Socket Layer (SSL) errors in browser | Browser tab - Ignore SSL Errors in Browser |
Store browser cache | Browser tab, Browser Cache/Data, Browser Cache - Enable Browser Cache |
Clear browser cache on session end | Browser tab, Browser Cache/Data, Browser Cache - Clear Cache at Session End |
Store cookies | Browser tab, Browser Cache/Data, Cookies - Enable Cookies |
Clear cookies on session end | Browser tab, Browser Cache/Data, Cookies - Clear Cookies at Session End |
Allow web pages to store HTML5 local/session data | Browser tab, Browser Cache/Data, HTML 5 Web Storage - Enable Local/Session Storage |
Allow web pages to store HTML5 web databases | Browser tab, Browser Cache/Data, HTML 5 Web Storage - Enable Web Databases |
Allow web pages to utilize HTML5's application cache | Browser tab, Browser Cache/Data, HTML 5 Web Storage - Enable Application Cache |
Show if there are any issues with the Clear HTML5 Storage at Session End setting | Audit tab, Browser - Clear HTML5 Storage at Session End |
Clear all web storage and all application cache on session end | Browser tab, Browser Cache/Data, HTML 5 Web Storage - Clear HTML5 Storage at Session End |
Show if there are any issues with the Enable Browser Cache and Clear Cache at Session End settings | Audit tab, Browser - Clear Cache at Session End |
Show if there are any issues with the Enable Cookies and Clear Cookies at Session End settings | Audit tab, Browser - Clear Cookies at Session End |
Allow KioWare to display websites according to the mobile device displaying them (use website Viewport meta tags) | Browser tab - Enable Wide Viewport Meta Tag |
Tell KioWare to use a proxy server with web browsing | Browser tab - Proxy Settings |
Tell KioWare to complete a set action when attempting to navigate to a specific URL (URL match can be CONTAINS or regular expression, and action can be a login to a form, redirect to another URL, ending of session, or running of set JavaScript) | Browser tab, Automatic Action List |
Back to Top Navigation Links |
KioWare Browser - Front-End Display Features Home/start page, additional start pages, non-mobile versions of websites, popup windows, Auto play of videos, browser tabs, show/hide “Navigation Blocked” page, hot keys, audit of settings |
Task | Where to Find the Information in This User Guide |
Set the home page (main start page) | General tab, Start Page Settings - Start Page URL |
Add another start page (that shows in a new tab when the KioWare browser is run) | General tab, Start Page Settings - select the plus icon of the Additional Start Pages setting and, in the popup window, enter a URL and set if the start page tab can/cannot be closed |
Edit another start page | General tab, Start Page Settings - select the pencil icon for a start page entry, and edit the settings for URL and if the start page tab can/cannot be closed |
Delete another start page | General tab, Start Page Settings - select the minus icon for a start page entry |
Tell KioWare if the main start page tab will show first (with all other start page tabs showing to the right of it) or last (with all other start page tabs showing to the left of it) | General tab, Start Page Settings - Start Page URL First |
Tell KioWare if the main start page tab can/cannot be closed | General tab, Start Page Settings - Allow Start Page Closure |
Display non-mobile version of websites | Browser tab - Enable Desktop Browser Mode |
Tell KioWare how to handle popup windows in its browser | Browser tab - Popup Window Handling |
Enable/disable Auto play of videos | Browser tab - Enable Media Auto Play |
Show settings for user-created browser tabs | User Interface tab, Tab Bar |
Show/hide the tab bar in the browser | User Interface tab, Tab Bar - Show Tab Bar |
Set the max number of tabs that can be open at one time | User Interface tab, Tab Bar - Maximum Tabs |
Allow users to open new browser tabs | User Interface tab, Tab Bar - Allow User Created Tabs |
Set the default URL for all new browser tabs opened | User Interface tab, Tab Bar - New Tab URL |
Show/hide the “Navigation Blocked” page when trying to access a domain or web page that will be blocked | Security tab, Browsing Access List - Show Navigation Blocked Page |
Assign an action (log out, refresh, run script, etc.) to be performed when a specific key (hot key) is pressed by itself or in combination with modifier keys (Ctrl, Alt, Shift, etc.) while the KioWare browser is running | Keyboard Filtering tab, Hot Keys List, Hot Keys - select the plus icon and in the popup window that shows, select a key from the Key Code dropdown, optionally check one or more boxes under Modifier Keys, and choose an action from the Action Type dropdown |
Edit the key combination and action assigned to a hot key | Keyboard Filtering tab, Hot Keys List, Hot Keys - select the pencil icon and in the popup window that shows, select a new key from the Key Code dropdown, check/uncheck different boxes under Modifier Keys, and/or choose a new action from the Action Type dropdown |
Remove a hot key | Keyboard Filtering tab, Hot Keys List, Hot Keys - select the minus icon |
Show if there are any issues with the Show Tab Bar setting and if users can/cannot create new tabs | Audit tab, Toolbar - Tab Bar |
Show if application/KioCall buttons or URL links have been added (to the toolbar) under the Custom Toolbar Buttons setting | Audit tab, Toolbar - Custom Toolbar Buttons |
Back to Top Navigation Links |
KioWare Toolbar Custom logo/images, page load progress bar, address bar, show/hide web page title/URL, show/hide buttons, JavaScript Console, Logcat Viewer, custom URL/app/KioCall buttons, custom button images/using website favicon |
Task | Where to Find the Information in This User Guide |
Show the toolbar in the KioWare browser | User Interface tab - Enable Action Bar |
Add a custom image to the toolbar | User Interface tab - select the pencil icon for the Enable Action Bar option and enter the image information |
Add custom title text to the toolbar | User Interface tab - select the pencil icon for the Enable Action Bar option and enter all information |
Show a progress bar in the toolbar when loading pages | User Interface tab - Enable Progress Bar |
Show an address bar in the toolbar for displaying/editing the current page's URL | User Interface tab - Address Bar |
Show/hide web page title/URL on the browser toolbar | User Interface tab - Show Page Title on Action Bar |
Show/hide logo image on browser toolbar | User Interface tab, Standard Buttons - Display Logo |
Show/hide Back button on browser toolbar | User Interface tab, Standard Buttons - Back Button |
Show/hide Forward button on browser toolbar | User Interface tab, Standard Buttons - Forward Button |
Show/hide Home button on browser toolbar | User Interface tab, Standard Buttons - Home Button |
Show/hide Refresh button on browser toolbar | User Interface tab, Standard Buttons - Refresh Button |
Show/hide Log Out button on browser toolbar | User Interface tab, Standard Buttons - Log Out Button |
Show/hide Screen Brightness Control button on browser toolbar | User Interface tab, Standard Buttons - Brightness Control Button |
Show/hide Wireless Network Status Indicator button on browser toolbar | User Interface tab, Standard Buttons - Wi-Fi Status Indicator |
Show/hide Battery Indicator button on browser toolbar | User Interface tab, Standard Buttons - Battery Indicator Button |
Show/hide System Time button on browser toolbar | User Interface tab, Standard Buttons - System Time Button |
Add custom images on the Back, Forward, Home, Refresh, and Log Out buttons | User Interface tab, Standard Buttons - select the pencil icon for each button's settings and enter all information |
Show/hide JavaScript Console button | User Interface tab, Development Buttons - Hide/Show JavaScript Console Button |
Show if there are any issues with the Hide/Show JavaScript Console Button setting | Audit tab, Toolbar - JavaScript Console |
Show/hide Logcat Viewer button | User Interface tab, Development Buttons - Hide/Show Logcat Viewer Button |
Show if there are any issues with the Hide/Show Logcat Viewer Button setting | Audit tab, Toolbar - Logcat Viewer |
Add custom buttons (on the KioWare browser toolbar) for accessing URLs/files, running apps, and opening KioCall | User Interface tab, Custom Buttons - select the plus icon for the Custom Toolbar Buttons option |
Add custom button that opens a website and use the website's icon (favicon) as the button image | User Interface tab, Custom Toolbar Buttons - select the plus icon for the Custom Toolbar Buttons option, select the URL Link option, and then enter the Link URL (website address) and check the Use Favicon checkbox |
Change the order of custom links in the toolbar | User Interface tab, Custom Buttons - press and drag any entry listed under the Custom Toolbar Buttons option |
Back to Top Navigation Links |
Licenses Connection to License Server, show/edit license info, get license |
Task | Where to Find the Information in This User Guide |
Allow KioWare to “talk” with the KioWare License Server | License tab - check the Use a License Server box and enter information in the License Server URL and (if needed) License Server Passcode settings |
Test the connection between KioWare and the KioWare License Server | License tab, License Server Settings - Test License Server Connection |
Set the model of KioWare that you have purchased (Lite, Basic, or Full) | License tab - KioWare Model |
Enter the name of the organization that is assigned the KioWare license | License tab - Company Name |
Show the license key for your KioWare license | License tab, License - License Code |
Show the status of your KioWare license (demo, valid, or invalid) | License tab, License - [Status] |
Show the system code of your KioWare license (for manual licensing) | License tab, License - [Status], System Code |
Show the name of your tablet | License tab, License - [Status], Device Name |
Get a license electronically from the License Server hosted at KioWare | License tab, License - Get Electronic License |
Use a provisioning file to get a license automatically after install and first run of KioWare | Installation and Requirements, Installation Instructions, Provisioning |
Back to Top Navigation Links |
Security Start on boot/wait for network delay, exiting/custom exit pattern/exit by fingerprint, exit screen timeout, passwords for KioWare/tablet, Android lock screen on top/bottom, monitor URLs/set timeouts for URL reload and KioWare restart, auto-sign-in to basic authenticated websites, specify if file browser or camera can/cannot be opened using web-based file selection button/set file browser path and filters, clearing known Wi-Fi access points, scanning for higher priority networks when connected to known network, setting scan frequency for all networks, adding Wi-Fi access points that KioWare stores/auto-connects to, audit of settings |
Task | Where to Find the Information in This User Guide |
Auto-run KioWare when the tablet boots | General tab, Boot Settings - Start on Boot |
Set the number of seconds that KioWare will wait (after device boot) before showing the start page | General tab, Boot Settings - Wait for Network Delay Timeout |
Tell KioWare if the Network Delay popup window can/cannot be closed during the wait | General tab, Boot Settings - Allow Network Delay Cancel |
Tell KioWare what type of network connection to wait for (Wi-Fi, cellular, Ethernet, or any other connection) | General tab, Boot Settings - Wait for Network Type |
Show if there are any issues with the Start on Boot setting | Audit tab, General - Start on Boot |
Set the amount of time (in seconds) that KioWare will show the exit screen before auto-closing it | Security tab, Exit Screen Timeout |
Set the password for exiting the KioWare browser | Security tab, Exit Passcodes - Exit Passcode |
Set Administrator mode (set KioWare to run on top of or under the Android lock screen) | Security tab - Enable Device Administrator |
Show if there are any issues with the Enable Device Administrator setting | Audit tab, Security - Enable Device Administrator |
Use a provisioning file to automatically enable/disable Administrator mode after install and first run of KioWare | Installation and Requirements, Installation Instructions, Provisioning |
Set the administrator password for exiting the Android tablet | Security tab, Exit Passcodes - Exit Passcode |
Set additional passcodes (for logging off or exiting KioWare) and the related actions to be performed (exit or restart KioWare, shut down or restart rooted device, run JavaScript command, open Logcat Viewer, etc.) | Security tab, Exit Passcodes - select the plus icon (to add) or the pencil icon (to edit), enter/confirm the new passcode, and select an option from the Exit Action dropdown |
Remove additional passcodes | Security tab, Exit Passcodes - select the minus icon for an additional passcode entry |
Show if there are any issues with the Enable Device Administrator and Exit Passcode settings | Audit tab, Security - Exit Passcode |
Set a custom pattern (using the four browser corners) that will show the Exit window | Security tab - Exit Pattern |
Allow users to exit KioWare using their fingerprint | Security tab - Enable Fingerprint Exit |
Allow users to exit KioWare without entering a password | Security tab - Enable Quick Exit |
Show if there are any issues with the Enable Quick Exit setting | Audit tab, Security - Enable Quick Exit |
Set the password for accessing the KioWare Config Tool | Security tab - check the Passcode Protect the Configuration Tool box, select the Configuration Tool Passcode setting that becomes available, and enter a passcode |
Create list of URLs (browsed during normal KioWare user sessions) to be monitored by KioWare for page hang-ups, and set timeouts for reloading URLs and restarting KioWare | Security tab, Web App Monitoring List - select the plus icon (to add) or the pencil icon (to edit), and in the popup window that shows, enter a URL to be monitored, set the amount of time that a page hang-up can last before reload is attempted or before KioWare is restarted, and check the checkbox if the URL is a regular expression to match on |
Tell KioWare to automatically sign into basic authenticated websites | Security tab - Basic Authentication List |
Tell KioWare if the file browser or camera (set to take photos and/or video) can/cannot be opened when a file selection button is pressed in the KioWare browser | Security tab, File Browser, General Options - check/uncheck the Allow File Browser, Allow Photo Capture, and/or Allow Video Capture checkboxes |
Allow/block access to external storage devices (external hard drives, USB thumb drives, etc.) in the file browser when the KioWare browser is running | Security tab, File Browser, General Options - Allow External Storage Devices |
Customize the file browser (set default browsing paths and filters for its folders/files) | Security tab, File Browser, Default Browsing Path - use the Path setting to set the default browsing path, and in the Custom File Filter and Custom Directory Filter settings, enter text or file extensions to use as filters (if entering text to use as a regular expression, also check one or both of the File Filter is a Regular Expression/Directory Filter is a Regular Expression checkboxes) |
Set up additional browsing path and filters for its folders/files | Security tab, File Browser, Additional Browsing Paths - select the plus icon (to add) or pencil icon (to edit), and enter the browsing path and text/file extensions to use as filters (if entering text to use as a regular expression, also check one or both of the Regex checkboxes) |
Remove additional browsing path | Security tab, File Browser, Additional Browsing Paths - select the minus icon for an additional browsing path entry |
Clear existing Wi-Fi (wireless network) access points | Security tab, Wi-Fi Access Point List - check the Clear Known Wi-Fi List checkbox |
Automatically scan for a higher priority network when KioWare is already connected to a network in the Wi-Fi Access Point List | Security tab, Wi-Fi Access Point List - check the Scan for Higher Priority Networks checkbox |
Set the amount of time (in seconds) between each scan for a higher priority network (for both networks that are set to auto-connect and networks that are not) | Security tab, Wi-Fi Access Point List - Network Scan Frequency |
Set up access points (for logging into a wireless network) that KioWare will store and automatically try to connect to | Security tab - Wi-Fi Access Point List |
Allow users to exit KioWare and shut down the tablet at the same time | Security tab - Exit Shutdown Option |
Show if there are any issues with the Start on Boot and Exit Shutdown Option settings | Audit tab, Security - Start on Boot/Exit Shutdown Option |
Back to Top Navigation Links |
Server Server commands, communication/connection, SSL errors, heartbeats/runtime statistics, GPS data/geofencing, event/statistics/application logs, content updating/auditing, push communication |
Server Commands |
Task | Where to Find the Information in This User Guide |
Allow KioWare, at set intervals, to “ask” the server if there are any actions to carry out | Kiosk Management tab - Enable Server Commands |
Server Connection/Communication Settings |
Task | Where to Find the Information in This User Guide |
Set up KioWare to “talk” with KioWare Server | Kiosk Management tab, Server Connection Settings - enter KioWare Server URL, Site Name, Kiosk Name, and Unit Name |
Tell KioWare how to handle Secure Socket Layer (SSL) errors when “talking” with your server | Kiosk Management tab, Server Connection Settings - Ignore Server SSL Errors |
Test the connection between your tablet and KioWare Server | Kiosk Management tab, Server Connection Settings - Test Server Connection |
When KioWare and KioWare Server are “talking”, tell KioWare Server to “push” a message to the tablet that says a new server command is waiting, and allow the tablet to run the command (even if no other server settings are enabled) | Kiosk Management tab, Server Connection Settings - Enable Push Communication |
Set the maximum number of times that KioWare will auto-attempt to “talk” to KioWare Server (for sending data to the server) when communication fails | Kiosk Management tab - Maximum Communication Retry Attempts |
Heartbeats |
Task | Where to Find the Information in This User Guide |
Allow KioWare to send statistics about its running state to KioWare Server, as a heartbeat | Kiosk Management tab, Heartbeats - Enable Heartbeat |
Set how often a heartbeat will be sent to KioWare Server | Kiosk Management tab, Heartbeats - Heartbeat Interval |
Allow GPS data to be included in heartbeats | Kiosk Management tab, Heartbeats - Enable GPS Data in Heartbeats |
Alert KioWare Server when the device running KioWare leaves a specific geographical boundary (geofence) | Kiosk Management tab, Heartbeats - Geofencing |
Enabling/Monitoring Event Logs |
Task | Where to Find the Information in This User Guide |
Allow KioWare to upload its event logs to KioWare Server | Kiosk Management tab, Log Monitoring - Enable Logging |
Set how often event logs will be uploaded to KioWare Server | Kiosk Management tab, Log Monitoring - Time Between Uploads |
Select event types to be uploaded to KioWare Server | Kiosk Management tab, Log Monitoring - Events to Upload |
Event Logs for Statistics |
Task | Where to Find the Information in This User Guide |
Allow KioWare to upload its statistics logs to KioWare Server | Kiosk Management tab, Stats Logging - Enable Stats Logging |
Set how often statistics logs will be uploaded to KioWare Server | Kiosk Management tab, Stats Logging - Time Between Uploads |
Upload statistics logs to KioWare Server on user session end | Kiosk Management tab, Stats Logging - Upload on Session End |
Content Updating |
Task | Where to Find the Information in This User Guide |
Allow KioWare to download from the server any updates to the Config Tool settings | Kiosk Management tab, Content Updating - Enable Content Updates |
Set the location KioWare will use for downloading updates to Config Tool settings | Kiosk Management tab, Content Updating - Content Path |
Set KioWare to check for and download Config Tool updates daily or at regular intervals | Kiosk Management tab, Content Updating - Schedule Type |
Set how often (in minutes) that KioWare checks for any Config Tool updates and loads them | Kiosk Management tab, Content Updating - Content Update Interval |
Set the time and day(s) that KioWare checks for any Config Tool updates and loads them | Kiosk Management tab, Content Updating - Schedules |
Allow KioWare to check that all files were downloaded and stored without errors (content auditing) | Kiosk Management tab, Content Updating, Content Auditing - Enable Content Audits |
Set the time and day(s) that content auditing will occur | Kiosk Management tab, Content Updating, Content Auditing - Schedules |
Setup for Content Updating |
Task | General Steps and Where to Find Related Information |
Set up your tablet (KioWare Config Tool) for content updating |
- Open the Config Tool and enter all content update settings (see Kiosk Management tab, Content Updating in this user guide).
- Save Config Tool settings to a settings file (see Configuration Toolbar, Export Settings in this user guide).
|
Set up your server for content updating |
- Load KioWare Server (see Installation in the KioWare Server user guide).
- Set up Internet Information Services (IIS) for content updating (see Content Updating, Useful Knowledge, Important IIS Setup in the KioWare Server user guide).
|
Create files for use in content updating |
- Create a batch file to run during content updating (see Content Updating, Updating KioWare Client Settings in the KioWare Server user guide).
- Place batch file and settings file in the same directory on your server.
|
Set up KioWare Server for content updating | The steps below refer to sections in the KioWare Server user guide:
- Set up File Server Host and URL Base Path (see Site Management Tab, Site Settings).
- Create a new revision (see Content Updating, Revisions).
- Assign the batch file and settings file to the new revision (see Content Updating, Files Tab).
- Set the client path to the location where the batch file and settings file are stored (see Content Updating, Update Client Paths).
- Set any actions to be performed after the tablet downloads updates (see Content Updating, File Actions). You will want to set the action of the batch file to ServiceCommand.
- Assign the new revision to a kiosk and wait for the update to occur (see Kiosk Management, Utilities Tab, Kiosk Settings, Content Revisions Tab). (If using groups, assign the revision via Group Management Tab, Group Settings.)
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Event Logs for KioWare Custom Data |
Task | Where to Find the Information in This User Guide |
Allow KioWare to upload custom data in its application logs to KioWare Server | Kiosk Management tab, Custom App Logging - Enable App Logging |
Set how often (in minutes) that application logs with custom data will be uploaded to KioWare Server | Kiosk Management tab, Custom App Logging - Time Between Uploads |
Upload application logs with custom data to KioWare Server on user session end | Kiosk Management tab, Custom App Logging - Upload on Session End |
Back to Top Navigation Links |
Tablet Auto-run KioWare, Android browser/default browser, screen orientation/sleep/schedule, status bar, toolbar buttons, popup windows, running only one application, show/hide toast messages when any part of the OS is blocked, audit of settings |
Task | Where to Find the Information in This User Guide |
Auto-run KioWare when the tablet boots | General tab - Start on Boot |
Enable/disable the Android browser's built-in zoom | Browser tab - Enable Browser Zoom |
Set the Android browser's initial zoom | Browser tab - Default Zoom |
Enable/disable the Android browser's HTML 5.0 geolocation feature | Browser tab - Enable Browser Geolocation |
Set the tablet's screen orientation | General tab, Screen Settings - Screen Orientation |
Set the tablet's sleep mode | General tab, Screen Settings - Prevent Screen Sleep |
Set up a schedule for the tablet's screen to automatically turn on and off | General tab, Screen Settings - Screen Schedule |
Edit a tablet's screen schedule | General tab, Screen Settings, Schedules - select the pencil icon for a screen schedule |
Delete a tablet's screen schedule | General tab, Screen Settings, Schedules - select the minus icon |
Set a repeat pattern (recurrence) for the tablet's screen to turn on and off | General tab, Screen Settings, Schedules - select the plus icon (to add) or pencil icon (to edit), and select the Set Recurrence Mode button |
Hide the tablet's system bar until the bottom of the screen is touched | User Interface tab - Use Immersive Mode |
Use the tablet's Back button to move backward in KioWare | User Interface tab - Enable Android Back Arrow |
Use the tablet's Home button to go to KioWare's home page | User Interface tab - Enable Android Home Button |
Hide all popup windows that are generated from the tablet | Security tab - Hide System Dialogs |
Prevent items on the tablet's status bar from being opened when running KioWare | Security tab - Disable Status Bar |
Show if there are any issues with the Disable Status Bar and Enable Device Administrator settings | Audit tab, Security - Disable Status Bar |
Set if the tablet's Home button should leave KioWare or continue displaying it (Selected Home App) | Security tab - Selected Home App |
Show if there are any issues with the Selected Home App setting | Audit tab, Security - Selected Home App |
Set up the tablet to run only one application (that is not KioWare) | Security tab, Application Manager, Single application Mode - check Enable Single Application Mode box and make a selection from the Application option |
Tell the tablet's operating system which browser to use when third-party application links are selected and KioWare is not running | Security tab, Default Browser |
Show/hide Android toast messages (notification messages) that fade in/out when users attempt to access any blocked feature of the operating system (OS) | Security tab - Show Blocked Messages |
Back to Top Navigation Links |
User Session and Activity/Inactivity Auto-end session, alerts, overriding default time-outs, controlling session with user presence devices, setting max time a session will run before auto-ending, setting a URL to show on session end and before Attract mode begins, setting default screen brightness for session end, audit of settings |
Task | Where to Find the Information in This User Guide |
Auto-end user session during idle time | Attract/Inactivity tab, Inactivity Timers - Default Inactivity Timer |
Display alert that session will soon end | Attract/Inactivity tab, Inactivity Timers - Session End Warning |
Set when the session end alert will display | Attract/Inactivity tab, Inactivity Timers - Session End Dialog Warning Time |
Override the default inactivity timer on specific pages or domains (custom timeouts) | Attract/Inactivity tab, Inactivity Timers - select the plus icon for the Custom Timeouts option |
Change the order of custom timeouts | Attract/Inactivity tab, Inactivity Timers - press and drag any entry listed under the Custom Timeouts option |
Make third-party application activity register as user activity in KioWare (Inactivity/Activity Service) | Attract/Inactivity tab, Inactivity Timers - Inactivity/Activity Service |
Show if there are any issues with the Inactivity/Activity Service setting and if any third-party applications are enabled | Audit tab, Attract/Inactivity - Accessibility Service |
Automatically enable/disable the Inactivity/Activity Service when installing KioWare | Installation and Requirements, Installation Instructions, Provisioning |
Allow user presence devices to tell KioWare when to begin or end a user session based on how close a user is to the kiosk or tablet | Attract/Inactivity tab, User Presence Device Configuration - select the Proximity Sensor, Larco Keyboard Wedge, or ProxSonar option under the User Presence Device Type setting |
Tell KioWare the max time a user session can run before automatically ending | Attract/Inactivity tab, Session End - Time Limited Sessions |
Set up a URL (or file path) to show when a user session ends, but before Attract mode begins | Attract/Inactivity tab, Session End - Session End URL |
Specify the amount of time the URL (or file path) will show after a user session ends | Attract/Inactivity tab, Session End - Session End Time |
Tell KioWare what screen brightness level to use whenever a user session ends | Attract/Inactivity tab, Screen Brightness - check the Reset Screen Brightness on Session End checkbox, and then use the Default Screen Brightness option to set the default brightness |
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KioWare for Android allows the use of JavaScript. You can use JavaScript commands to tell KioWare for Android to complete special actions. For more details on how to do this, see Scripting.