KioWare - Kiosk System Software - User Guides

Status Messages (unlabeled) - Tells you which keys are automatically blocked because they are in a key combination that is blocked (e.g., Alt may be blocked because the key combination of Alt+F4 is blocked).
Block All - Prevents use of all keys and key combinations when KioWare is running. (For blocking the Alt key when running a third-party application with KioWare, see Advanced, Block Alt Key Completely below.)
Allow All - Allows use of all keys and key combinations when KioWare is running.
Set Recommended - Uses the settings we recommend for preventing/allowing keys and key combinations when KioWare is running.

The following keys and key combinations can be prevented or allowed.

Key	Description
Alt	A modifier key used with other keys to perform certain actions
Alt+F4	Closes the active window or application
Alt+Tab	Switches between top-level windows
AltGr	Alternate Graphic key, used with other keys to insert special characters (e.g., cent or copyright symbol)
Arrow Down	Moves cursor down
Arrow Left	Moves cursor left
Arrow Right	Moves cursor right
Arrow Up	Moves cursor up
Backspace Navigation	When blocked, prevents the browser from navigating back in its history when the backspace key is pressed
Control	A modifier key used with other keys to perform certain actions
Control+A	Selects all content on the screen
Control+Alt+Del	Ctrl+Alt+Del shows the Windows Security screen, used for locking the computer, switching user, logging off, changing password, starting Task Manager, or restarting/shutting down. Note: If you did not select the option for Ctrl+Alt+Del blocking when installing KioWare, then you will not be able to block Ctrl+Alt+Del from this tab (see Installation, Installation Instructions, Ctrl-Alt-Del Blocking).
Ctrl+C/Ctrl+V/Ctrl+X	Copies, pastes, or cuts
Delete	Deletes text, images, files, etc.
End	Moves cursor to the end of a line
Escape	Typically exits a window that is open
F1	Typically opens a help window for the application that is open
F2	Typically renames a selected icon, file, or folder
F3	Typically opens a search window, but can also increase screen brightness depending on the computer that is being used
F4	Can open Find window, open address bar, repeat the last action performed, or do another action, depending on the application that is open
F5	Refreshes page or open document window in a browser, or opens Find and Replace window in MS Word
F6	Typically moves cursor to address bar in a browser
F7	Can open Spelling and Grammar Checker, turn on caret browsing (for selecting text on web pages), or increase speaker volume, depending on the computer being used and the application that is open
F8	Can enter Windows Startup menu, access Windows Safe Mode, access Windows Recovery System, or do another action, depending on the operating system that is running
F9	Can refresh screen, send/receive email, open a tools window, reduce screen brightness, or do another action, depending on the operating system that is running and the application that is open
F10	Typically accesses the menu bar of an open application, but can also access hidden recovery partitions or increase screen brightness, depending on the computer that is being used
F11	Typically places browser in full-screen mode
F12	Typically opens Save As window, Developer Tools, or other window, depending on the application that is open
Home	Moves cursor to beginning of a line
Insert	Allows direct overtyping of text
Menu	Opens context menu (same as if right clicking)
Multimedia Keys	Keys for playing, pausing, going forward/back, etc.
Page Down	Moves screen down one page
Page Up	Moves screen up one page
Pause	Pauses sound or video
PrintScr	Takes a screen image
Special App Keys	Special keyboard keys that open other applications (e.g., a web key to access a web browser, or a mail key to access email)
Special Browser Keys	Special keyboard keys that do things in your browser (e.g., Back, Forward, and Home keys)
Tab	Tabs through screens, settings, etc.
Windows	Opens Windows Start menu

Advanced

Block Alt Key Completely - (For use when running third-party applications with KioWare) If checked, the Alt key will be blocked when used alone or in combination with any other keys.

HotKey Entries

Use this section to set up hotkeys for use with KioWare. Default AudioNav^TM hotkeys for Function buttons F17 through F24 are available (labeled beginning with “AudioNav Keyboard”). They can be used with any AudioNav (see below) and include these keys and actions. (For more information on how KioWare can be used with software and devices designed for users with special needs, see Assistive Technologies Tab.)

Key	Action
F17	Opens the Help page that you set up
F18	Move up one line (same as up arrow key)
F19	Move down one line (same as down arrow key)
F20	Submit action (same as Enter key)
F21	Move back one page or screen (same as browser Back button)
F22	Move forward one page or screen (same as browser Forward button)
F23	Move to beginning of line (same as Home key) or show main menu
F24	Move to end of line (same as End key)

Add HotKey Entry - Select this button (see image above) to add a new hotkey. A popup window shows the hotkey settings (see “Edit” below for descriptions of these settings).
Delete (“X” icon) - Select this icon to remove a hotkey.
Edit (pencil icon) - Select this icon (see image above) to change the settings for a hotkey. The HotKey Editor window shows these settings (see image below).
- Description - (Optional) Enter a description for the hotkey. (If not empty, this will display in the HotKey Entries pane instead of the key combination.)
- Key Combination to Match - Use the dropdowns below to select a single key or key combination for the hotkey.
  - Action Key - (Optional) Select a key to complete an action (can be a letter, number, character, or other key).
  - Control Key - (Optional) Select the Control key(s) to use for the hotkey (“Left”, “Right”, “Left or Right”, “Left and Right”, or “None”).
  - Shift Key - (Optional) Select the Shift key(s) to use for the hotkey (“Left”, “Right”, “Left or Right”, “Left and Right”, or “None”).
  - Alt Key - (Optional) Select the Alt key(s) to use for the hotkey (“Left”, “Right”, “Left or Right”, “Left and Right”, or “None”).
- Action for this Item - Use the settings below to tell KioWare what action to complete when the hotkey is used.
  - Navigate to - Enter a URL or file path that KioWare will be directed to.
  - Perform this action - Select an action from a list of common actions (Back, Paste, Scroll Up, Zoom Out, etc.).
  - Play Audio File - When selected and both a file path and element ID for the audio file are entered in the boxes that show, KioWare will play the audio file. (When using the ellipsis button at the right to find and select a file, the file path will show in the top box.)
  - Execute this JavaScript in the Current Browser - When selected and JavaScript is entered in the pane that shows, KioWare will run the JavaScript command to complete the related action in the currently displayed browser window.
  - Execute this JavaScript in the Current Toolbar - When selected and JavaScript is entered in the pane that shows, KioWare will run the JavaScript command to complete the related action in the currently displayed toolbar.
  - Don't do Anything, but Allow the Key Combination - Allows users to press the key/key combination but will not tell KioWare to do anything.
- Always Allow the Key Combination - If unchecked, the hotkey will follow the allow/block settings specified on this tab (see Keyboard Filtering above). If checked, the hotkey will always be allowed, regardless of the allow/block settings.

Related Terms and Questions

If the answers to your questions are not in this table, visit the KioWare website for frequently asked questions (FAQs).

What is keyboard filtering?	It tells KioWare what keys users will and will not be able to use on a keyboard that is connected to your kiosk or computer. In KioWare, various keys and key combinations can be allowed or blocked. When pressed on a regular keyboard, allowed keys do what they normally would do. Blocking keys will not stop users from being able to press those keys on a keyboard, but when they are pressed, they will not do anything.
Why should I block certain keys or key combinations?	Blocking keys helps to give your kiosk or computer the most protection against unwanted users (e.g., potential hackers, users who accidentally press the wrong key, or even small children who like to press buttons). When keys such as Delete or the Ctrl+Alt+Del combination are allowed, anyone might be able to delete information on your kiosk or computer, log off and log back on as a different user, or restart it. Also, the Alt+Tab combination lets users move from KioWare to other open computer programs and might give them access to system files, which could be very dangerous to your kiosk or computer. It is always recommended to block these and any other keys that could be used to bypass KioWare and get into your kiosk or computer.
How do I block or allow certain keys?	This tab shows boxes containing keys and key combinations. Select any box to block its key or key combinations (a red “X” will show in the box). Select the box again to allow the key or key combination (a green checkmark will show in the box).
Can I block all keys?	Yes, using the “Block All” button. All boxes will then show a red “X”. You can also allow all keys by using the “Allow All” button.
When I try to unblock a key, nothing happens.	Be sure that the key you are trying to unblock is not in a key combination that is also blocked. Keys such as Alt and Ctrl are included in key combinations such as Alt+Tab and Ctrl+A. When a key combination is blocked and it contains one of these keys, the key may be automatically blocked too. You will need to unblock the key combination in order to unblock the individual key. The “Status Messages” at the top of this tab tell you which keys have been blocked because they are in a key combination that is blocked.
When I try to block Ctrl+Alt+Del, it is still allowed.	If you did not select the option for Ctrl+Alt+Del blocking when installing KioWare, then you will not be able to block Ctrl+Alt+Del from this tab (see Installation, Installation Instructions, Ctrl-Alt-Del Blocking). You will need to uninstall KioWare and install it again, selecting this option.
When using the built-in virtual keyboard, I blocked the Ctrl and Alt keys for greater security of my kiosk. There is no AltGr key on the keyboard, and I cannot use the right Alt key to create special symbols.	Though the AltGr key does not appear on the standard built-in virtual keyboard in KioWare, it does show on some international keyboards and can be used to create special symbols (for more details on the AltGr key, see Advanced Tab, Related Terms and Questions). When you block the Alt keys, there is a way to partially override this blocking so that the right Alt key can still be used to create special symbols (see Advanced Tab, Experimental Tab, Unsafe AltGr Mode). Note: Because doing this will make your computer or kiosk less secure, we recommend that you first contact KioWare Support to see if there is a safer way to set up KioWare to meet your needs [(Toll Free USA: 877-843-4790; International: 1-717-843-4790) or our website (www.kioware.com)].
I am new to keyboard filtering. What keys should I allow or block?	KioWare comes with a recommended list for keyboard filtering. Use the “Set Recommended” button to load these allow and block settings. Start with these settings, and then if you find other keys that you want to use or block, you can customize the settings to your needs.
What are hotkeys?	When a certain key or combination of keys (on a computer keyboard) is pre-programmed to do a special action, this is known as a hotkey. Think of hotkeys as keyboard shortcuts that do some of the things as buttons in software and other items that might be connected to your kiosk or computer. As an example, with many types of software you can use the Control (Ctrl) key in combination with other keys, such as Ctrl+C (to copy), Ctrl+X (to cut), and Ctrl+V (to paste). These key combinations are commonly used hotkeys. In KioWare, you can use this tab to set up custom hotkeys for your individual needs. Select the “Add HotKey Entry” button and on the HotKey Editor window, you can choose from numerous keys to use by themselves or in combination with the Shift, Ctrl, or Alternate (Alt) keys, and also select from a list of actions that they will complete when pressed. You can also use JavaScript to create custom actions for your hotkeys (see Scripting for more details on using JavaScript with KioWare). In addition, if you want to connect an AudioNav to your kiosk or computer, KioWare has default AudioNav hotkeys that can be used once the keypad is enabled (see also Assistive Technologies Tab for details on enabling the AudioNav for use with KioWare and for other assistive software/devices that run with KioWare).
What is an element ID?	In HTML files, an element ID will assign a unique ID to a certain HTML element (heading, text style, etc.). It usually appears in the format of id="UniqueID". Once assigned, an element ID can then be referenced in other lines of code or JavaScript (see Browser Tab, Related Terms and Questions for more details on JavaScript). In KioWare, when you set up hotkeys, you can use an element ID to reference an audio file that a hotkey will play. On the HotKey Editor window, select the “Play Audio File” option and then in the “Audio File Path” and “Element Id” boxes, enter the file path of the audio file and its element ID.